Charlotte Doll

Shipping + Delivery

Click + Collect from 5 The Mall Lower Templestowe, Victoria

Free Shipping - Orders over $99 and fits in a 3kg satchel.

$10 - Standard Shipping and fits in a 3kg satchel.

$15 - Express Shipping and fits in a 3kg satchel.

Please note that if your items do not fit in a 3kg post bag you may be contacted for additional shipping charges.  We may also contact you if your post code does not qualify for Standard Shipping such as rural areas.

If you need SIGNATURE ON DELIVERY or any other specific delivery instructions for our couriers please advise in notes section at checkout.

All Shoes that have been purchased either ON SALE or with a DISCOUNT CODE will be sent WITHOUT BOXES.  If you need the box please let us know in the checkout notes so we can let you know if additional shipping charges will be applied.

Within Australia

We use Australia Post, Couriers Please & Fastway as our carriers.

All deliveries will be traceable, automatically marked AUTHORITY TO LEAVE and you will receive a tracking number with your shipping confirmation.

If you are not home during the time of your delivery, your parcel will be left at your front door.

Mr Wolf are not responsible for lost or damaged parcels once it has left our premises with tracking. Please contact the courier company for any help with lost parcels.

All orders placed on business days will be processed and dispatched within 48 hours. Any order placed on a weekend or public holiday will be dispatched the next business day.

Express delivery options must be placed before 11am to be sent out the same day.

Please note if your order is placed on a Friday afternoon it won't be shipped until Monday morning.

We can only ship to one address per order. For all gift purchases, rest assure the invoice will not be attached, please send us an email if you are wanting your package sent as a gift. We are happy to gift wrap too, just let us know in the email. 

International

Mr Wolf offer International Delivery to most countries around the world.

All duties and taxes will be the responsibility of the customer. The delivery time may be longer to some locations, but we are happy to ship to anywhere if you are happy to pay the calculated price.

Please contact us on holla@mrwolfkids.com.au for any inquiries about international shipping.